RWD 5 Member Survey
Mayes County Rural Water District No. 5 will be conducting an upcoming study that could potentially
benefit the Districts pursuit of grants in the future. Mayes County Rural Water District No. 5’s main supply line on
Carbide Road is deteriorated and in need of replacement. This line supplies water to the entire district. If the District
cannot obtain grant funding, rates will have to be increased accordingly to cover the replacement cost.
Mayes County Rural Water District No. 5 will conduct a low to moderate income study and a tribal
membership study on the area, which in turn could make the District more eligible for grant dollars.
Mayes County Rural Water District No. 5 will be making phone calls to 350 random families in Mayes
County Rural Water District No. 5 and will ask 4 questions, which will help determine median incomes and tribal
membership for Mayes County Rural Water District No. 5 residents. Calls will be made from the District Office,
and that is how the identification will show up for those who have caller ID.
Looking for the most convenient way to pay your bill? We offer a wide variety of payment options to our customers. Simply choose the option that best suits your needs... Learn more...
The person calling will identify themselves as conducting the survey for Mayes County Rural Water District No. 5. They will ask how many
families live in the home, how many people are in each family, and if your income is more or less than a certain
amount, to which the person will only answer “more” or “less” than the amount. They will also ask if anyone in the
residence is a tribal member, to which the person will answer “yes” or “no”.
Mayes County Rural Water District No. 5 explained that this keeps the questions simple and non-intrusive.
They will not ask specifically how much someone makes. Mayes County Rural Water District No. 5 says that the
calls take about two weeks to conduct and then information is sent in to HUD and Dept. of Commerce and the
Cherokee Nation. They also noted that some information from the last U.S. Census shows some inaccuracies in
income levels, and this phone study will aid the District’s pursuit of grants that are available to water districts with
higher levels of low to moderate income families.
If high pressure is a problem, customers are responsible for having a regulator installed on their side of the meter. The District does not provide regulators.
Mayes County Rural Water District No. 5, Board approved moving forward with this study. The Board said
that they wanted to get the word out about the study being conducted so that residents would know if they were
called, that it was not a scam. They will not ask for any type of personal banking information or social security
information. They are only verifying whether annual incomes are more or less than a certain amount, how many
people are living in households, and if anyone is a tribal member.
Mayes County Rural Water District No. 5 will be funding the study. The grants are very limited and it is
their hope that information obtained from the phone study will increase the District’s eligibility to apply for more
grants that are available to districts with large numbers of low to moderate income level families and or tribal
There are a number of easy ways to save water, and they all start with you. When you save water, you save money on your utility bills. Here are just a few ways... Learn more...